Appointment booking

Q: How can I book my medical appointment in Docdialy?

Type the name of your practitioner Choose their speciality Select your practitioner's city Choose your practitioner by clicking on 'Book Appointment' Your practitioner's profile will appear, then click on 'Book Appointment' Choose the date , time , and the preferred method of appointment Confirm your appointment Once your appointment is confirmed by your healthcare practitioner, you will receive a confirmation SMS.

Q: How to book an medical appointment for a family member?

Type the name of your practitioner . Choose their speciality. Select your practitioner's city . Choose your practitioner by clicking on 'Book Appointment' . Your practitioner's profile will appear, then click on 'Book Appointment' . A calendar will appear, then click on 'for someone else' Enter the requested information . Choose your time slot and appointment method . Confirm your appointment. Once your appointment is confirmed, you will receive a message from your doctor.

Q: Is booking an appointment on Docdialy free?

Yes, it is completely free , with no hidden fees . You only pay for your consultation, either at the office or online in case of a teleconsultation.

Q: How can I cancel my medical appointment?

Log in to " your profile" . Click on the " bell icon" or " Upcoming Appointments ". Select the appointment you wish to cancel . A notification will be sent to your healthcare provider.

Q: How can I check if my appointment has been confirmed?

A confirmation message will be sent to you by your practitioner , and you will receive a reminder 24 hours before your appointment. You can also view your upcoming confirmed appointments in your Docdialy profile .

Q: Why can’t I book an appointment with certain practitioners on the platform?

Docdialy services may not yet be available in your city. We are continuously working to expand our presence. Feel free to invite your practitioner to join Docdialy .

Q: How can I invite my practitioner on Docdialy?

Log in to your profile . Click on "Your Profile" at the top right of the webpage, then click on "My Appointments" . Then click on "Refer a Doctor" and fill out the referral form .

Q: What happens if my medical appointment is canceled by the clinic?

In case of cancellation , you will receive a notification via email or SMS , and your healthcare provider will suggest a new time slot .

Question 1

How can I book my medical appointment in Docdialy?

Accepted Answer

Type the name of your practitioner
Choose their speciality
Select your practitioner's city
Choose your practitioner by clicking on 'Book Appointment'
Your practitioner's profile will appear, then click on 'Book Appointment'
Choose the date, time, and the preferred method of appointment
Confirm your appointment

Once your appointment is confirmed by your healthcare practitioner, you will receive a confirmation SMS.

Question 2

How to book an medical appointment for a family member?

Accepted Answer

Type the name of your practitioner.
Choose their speciality.
Select your practitioner's city.
Choose your practitioner by clicking on 'Book Appointment'.
Your practitioner's profile will appear, then click on 'Book Appointment'.
A calendar will appear, then click on 'for someone else'
Enter the requested information.
Choose your time slot and appointment method.
Confirm your appointment.

Once your appointment is confirmed, you will receive a message from your doctor.

Question 3

What types of appointments are available on Docdialy?

Accepted Answer

The Docdialy platform offers you the possibility to book appointments:

In-office
Via teleconsultation (remote consultation)
At home

Practitioners are free to offer one or more types of appointments.

Question 4

Is booking an appointment on Docdialy free?

Accepted Answer

Yes, it is completely free, with no hidden fees. You only pay for your consultation, either at the office or online in case of a teleconsultation.

Question 5

How can I cancel my medical appointment?

Accepted Answer

Log in to "your profile".
Click on the "bell icon" or "Upcoming Appointments".
Select the appointment you wish to cancel.

A notification will be sent to your healthcare provider.

Question 6

How can I check if my appointment has been confirmed?

Accepted Answer

A confirmation message will be sent to you by your practitioner , and you will receive a reminder 24 hours before your appointment. You can also view your upcoming confirmed appointments in your Docdialy profile.

Question 7

Why can’t I book an appointment with certain practitioners on the platform?

Accepted Answer

Docdialy services may not yet be available in your city. We are continuously working to expand our presence. Feel free to invite your practitioner to join Docdialy.

Question 8

How can I invite my practitioner on Docdialy?

Accepted Answer

Log in to your profile.
Click on "Your Profile" at the top right of the webpage, then click on "My Appointments".
Then click on "Refer a Doctor" and fill out the referral form.

Question 9

What happens if my medical appointment is canceled by the clinic?

Accepted Answer

In case of cancellation, you will receive a notification via email or SMS, and your healthcare provider will suggest a new time slot.

Question 10

Is teleconsultation free?

Accepted Answer

Teleconsultation is a paid service, but some practitioners are free to offer free teleconsultations.

Question 11

How do I pay for my teleconsultation?

Accepted Answer

Once the appointment is confirmed by the practitioner , a payment link for your consultation will be sent to you by email.
Another link will be sent to you to access the teleconsultation on the day of the appointment.

Please wait until the practitioner starts the session at the scheduled time.